Q & A

Question: How do I know if my roof needs to be replaced?
Answer: Signs like missing or curling shingles, leaks, water stains on ceilings, or excessive granules in your gutters can indicate roof damage. Our free inspection will give you a clear answer and recommendations.


Q: What should I do if my roof is leaking?
A: Place a bucket to catch water, move valuables out of the way, and call us immediately. Small leaks can quickly escalate into major interior damage.

Q: Do I really need to replace my roof or can I just repair it?
A: We repair roofs every day! Not every roof needs to be replaced. Ultimately it comes down to your risk tolerance and the current state of the shingles. Some repairs can be as labor intensive as a replacement, and it may be better to have the decades of peace of mind that a full replacement will bring.

Q: How long does a roof replacement take?
A: Most homeowners can expect their roof to be done in 1 day. Some roof replacements take 2 days. Size and complexity plays a factor.

Q: What roofing materials do you offer?
A: We specialize in asphalt shingles, metal roofing, and specialty materials such as composite shake. We’ll help you choose the best option based on your budget, style, and long-term goals.

Q: Will my homeowner’s insurance cover roof repairs or replacement?
A: Often, yes – especially if the damage is from a storm. We work directly with insurance companies to simplify the process for you.

Q: How do you handle insurance claims for storm damage?
A: We work directly with your insurance company, providing inspections, documentation, and expert communication so you don’t have to navigate the claims process alone.

Q: Do you provide warranties?
A: Yes. We offer manufacturer warranties on materials plus our own 10 year LEAK FREE workmanship warranty, so you’re covered both ways.

Q: Will my landscaping and property be protected during the roof installation?
A: Yes. We use protective barriers and tarps as necessary, and a magnetic sweep for nails once we are done, to ensure your yard, driveway, and flowerbeds are safe and clean when we leave.

Q: Do you offer financing options for roof replacement?
A: Absolutely. We understand a new roof is a big investment. We partner with financing providers so homeowners can choose payment plans that fit their budget.

Q: How often should I schedule a roof inspection?
A: We recommend at least once a year—ideally in the spring or fall—and after major storms. Regular inspections catch small issues before they become costly problems.

Q: What type of roofing material lasts the longest?
A: With proper maintenance, Metal roofing often lasts 30–70 years, while architectural asphalt shingles usually last 20–30 years. We’ll help you choose the best option based on your budget, style, and long-term plans for your home.

Q: Can I stay in my house during a roof replacement?
A: Definitely. Roof work can be noisy and the house can vibrate (this is normal!), but you can remain inside. If you work from home or have pets or small children, you may want to plan for some time away during the installation hours.

Q: How can I extend the life of my new roof?
A: Annual inspections, cleaning debris off your roof, and keeping gutters clear go a long way. We recommend scheduling a free yearly inspection with Georgia Roof + Exteriors.

Q: How soon should I schedule an inspection after a storm?
A: As soon as possible. Even small storm damage can worsen quickly if left untreated. We offer free inspections to catch problems early.

Q: Do I need to replace gutters when I replace my roof?
A: Not always, but it’s a good time to evaluate them. Old or damaged gutters can cause water backup that harms your new roof. Many homeowners choose to replace both at the same time for a complete system upgrade.

Q: Can clogged gutters really damage my roof?
A: Yes—overflowing gutters cause water to back up under shingles, leading to leaks, rot, and even foundation issues. Regular gutter cleaning protects your roof and home.

Q: Is a roof inspection really necessary before buying or selling a home?
A: Absolutely. An inspection helps identify hidden problems and gives buyers confidence in the condition of the home, while sellers can use it as proof of roof quality.

Q: Can I just replace missing shingles myself?
A: While it’s tempting, DIY roof repairs often lead to mismatched materials, improper sealing, and hidden damage left unaddressed, not to mention safety issues or having the ladder slide to the ground while you’re up on the roof... Our team of professionals can help you make repairs safely and quickly.

Q: Will a new roof increase my home’s value?
A: Yes. A new roof can return up to 60–70% of its cost in resale value and gives buyers confidence they won’t face costly repairs soon after purchase.

Q: Can you install a new roof over my old one?
A: In some cases, yes - some building codes technically allow one additional roofing layer. However, we highly recommend a complete tear-off for proper installation and long-term performance, and best value for money.

Q: Why should I choose Georgia Roof + Exteriors for my project?
A: We’re a family-owned, local company with over 10 years of trusted experience all over Georgia and the Carolinas. We combine quality craftsmanship, honesty, and personal service to make sure your home is protected for years to come.

Q: What’s the difference between a roof repair and roof maintenance?
A: Repairs address specific damage (like replacing missing shingles). Maintenance is proactive—cleaning gutters, sealing flashings, checking ventilation, and ensuring your roof performs its best year-round.

Q: What happens if it rains during my roof installation?
A: We monitor weather closely. We would prefer to install on a dry day, but Southern weather can be unpredictable! If rain is likely, we secure protective tarps to ensure your home stays dry and safe.

Q: How can I prepare my home before installation day?
A: Clear vehicles from the driveway, move fragile items from attic spaces and from high shelves, and cover belongings in the garage. We’ll handle the rest—including cleanup after the project.

Q: What if my insurance claim is denied?
A: Don’t panic. We can help with re-inspections and supplementing evidence. Many claims are overturned once proper documentation is submitted.

Q: Do you remove the old roof before installing a new one?
A: Yes. Removing the old roof allows us to inspect the decking, fix hidden issues, and install your new roof properly.

Q: What underlayment do you use?
A: We use synthetic underlayment for durability and water resistance, along with ice & water shield in vulnerable areas like valleys, chimneys, and eaves.

Q: How do I choose shingle colors?
A: We can provide sample boards and digital visualizers so you can see how different colors look on your home. Darker colors absorb more heat, while lighter shades reflect sunlight.

Q: Will my roof warranty transfer if I sell my home?
A: Yes, many manufacturer warranties are transferable to the next homeowner, which increases your home’s resale value.